Skip to main content

Connected Payments Roles Overview

Understand the different user roles available in Connected Payments, including dashboard roles for platform access and product roles for payment services.

Icon

Connected Payments uses role-based access control to manage user permissions. Users can be assigned multiple roles, and permissions are cumulative.

Role Categories

Dashboard roles control access to features within the Connected Payments dashboard.

Admin Manager

Manage users, assign roles, and oversee account administration with full user management capabilities.

View Admin Manager Guide →


Reporting User

Access transaction reports, generate reconciliation data, and download transaction history for financial analysis.

View Reporting User Guide →


Payment User

Process customer payments, handle refunds, and manage transactions through the Virtual Terminal interface.

View Payment User Guide →


Token User

Create and manage payment tokens, store customer payment methods securely, and process token-based transactions.

View Token User Guide →


Key Concepts

Role Assignment

  • Roles are assigned by Admin Manager users
  • Users can have multiple roles simultaneously
  • Permissions are cumulative

Role Types

  • Dashboard Roles - Control access to dashboard features
  • Product Roles - Control access to payment services

Contact your Connected Payments representative to discuss which roles are best for your business requirements.